CK44 Terms and Conditions for Bangladesh Users

By accessing or using ck44.mom through a website or supported mobile application, you confirm that you have read and understood these terms and agree to follow them. They govern your use of the platform, your account, deposits, withdrawals, games, promotions and communications. Review the terms before creating an account or using any service.

If you do not accept any part of these terms, do not register or use the CK44 platform. CK44 may update these terms when necessary. Check the latest version and any notice displayed on the platform before continuing to use the service, because updated terms may apply from the stated effective date.

These terms are presented in English for users in Bangladesh. If a provision is unclear, contact CK44 support before taking action, especially before depositing funds, accepting a promotion or submitting a withdrawal. Support may request account or transaction details for verification; never disclose your password, wallet PIN or one-time password.

To create a CK44 account, provide complete and accurate information. Review each field before submitting it and update your details if they change. False, incomplete or misleading information may prevent verification or lead to account restrictions or closure. You must register and use the account for yourself, not on behalf of another person.

• Only one account is allowed per user. Creating multiple accounts through the same device, IP address, phone number, email address or payment method is prohibited. These checks help identify duplicate or linked registrations, but a shared network or device can sometimes create a review. If this happens, contact support and provide the requested verification information instead of opening another account.
• The mobile number and email address used during registration must belong to you. Do not use another person’s details or provide false information. Check that you can access the contact details before submitting the registration form.
• You are responsible for keeping your account password confidential. Use a strong, unique password, do not share it with anyone, and sign out on shared devices. Contact support promptly if you suspect unauthorised access.
• For security and account-verification purposes, CK44 may request a copy of an accepted identity document, such as a national ID card or passport. Submit documents only through the designated secure verification channel and ensure that the details match your account.
• If your account information changes, such as your mobile number, email address or address, update it promptly through the available account settings or contact support. Keeping your details current helps prevent verification and transaction problems.

You must be 18 or older to open a CK44 account or play games. Do not register or play if you are under 18. Adults should also set limits and avoid gambling with money needed for everyday expenses.

CK44 may request valid proof of age or identity after registration. A withdrawal request may remain on hold until the requested verification has been completed and approved.

• Documents that may be accepted for age or identity verification include a government-issued national ID card, passport or birth registration certificate. The document must be genuine, readable and consistent with the information on your account.
• If an account is found to belong to a person under 18, it may be closed immediately. Any handling of funds will be subject to account checks and the applicable account and transaction review requirements.
• Parents and guardians should prevent children and other underage persons from accessing the platform. Keep login details private, use device controls where appropriate, and seek help if gambling is becoming difficult to control.

Available payment methods may include bKash, Nagad, Rocket, Upay and bank transfer, depending on the options shown in your account. Before confirming a transaction, check the selected method, recipient details, account name and transaction instructions carefully.

• Minimum and maximum transaction amounts can vary by payment channel and may change. Always review the limits displayed on the deposit or withdrawal page before submitting a request, and do not send an amount outside the stated range.
• A deposit may be credited after the payment is confirmed, but banking, wallet or network processing can cause a delay. Keep the transaction ID or reference number and check your deposit record before submitting another payment.
• Withdrawal processing time can vary because of account verification, payment-channel checks, weekends, network conditions or other reviews. Check the status in your account and contact support with the transaction reference if the request remains pending.
• Withdrawals may be restricted to a payment method that is registered in your name and linked to your account. Review the available withdrawal options and any channel-specific requirements before depositing.
• Do not deposit or withdraw through another person’s wallet, bank account or payment account. Transactions must use payment details belonging to the registered account holder.
• Money laundering and attempts to disguise the source or destination of funds are prohibited. Transactions may be delayed, rejected or reviewed where activity appears suspicious. Use only lawful payment sources and provide accurate information if asked.

Each bonus or promotion has its own eligibility rules, expiry date, wagering conditions, game restrictions and withdrawal requirements. Read the complete promotion terms before opting in or making a qualifying deposit.

• A welcome bonus, where available, is generally intended for eligible first-time registrants only. Previous accounts, duplicate registrations or incomplete verification may make an account ineligible. Check the specific offer terms before participating.
• Bonus funds are not automatically withdrawable. An offer may require wagering or other conditions to be completed before eligible winnings or remaining funds can be withdrawn.
• Wagering requirements vary by promotion. The applicable multiplier, eligible games, contribution rates and maximum qualifying amounts are stated in the individual offer terms and should be checked before participation.
• Bonuses may have a fixed validity period. If the stated deadline passes before the conditions are completed, the bonus or related benefit may expire. Confirm the expiry date on the promotion page.
• Multiple bonuses may not be used together unless the relevant promotion explicitly allows it. Review the stacking, opt-in and cancellation rules before accepting another offer.
• Bonus hunting, duplicate-account activity, collusion or attempts to exploit a promotion may lead to the offer being cancelled and the account being restricted while the activity is reviewed.

Game outcomes are generated or determined by the game’s stated rules and technical systems. Results are not a basis for guaranteed winnings, and previous outcomes cannot reliably predict future outcomes.

• Where provided, information such as RTP, paylines, limits and game rules can be reviewed in the relevant game lobby or information panel. RTP is a long-term statistical measure, not a promise of a particular result in an individual session.
• If your internet connection drops during a game, reconnect and check the game history or account record. A round may continue, settle or require review according to the game provider’s rules; do not place another wager until the status is clear.
• For a live casino game, the dealer’s announced result and the official table record are used to settle the round, subject to the applicable game rules and any technical review process.
• If a technical error causes an incorrect stake, result or payout to be recorded, the transaction may be reviewed and corrected in accordance with the applicable game and account terms. Keep screenshots and round details when reporting a suspected error.
• Automated software, scripts, bots, macros and other tools that alter, automate or interfere with gameplay are prohibited. Use the authorised game interface only.

The following conduct is not permitted on the CK44 platform. Breaches may lead to a warning, transaction review, bonus cancellation, account restriction or closure, depending on the circumstances and the applicable terms.

• Do not open multiple accounts for the same person, operate another person’s account or allow another person to use your account.
• Money laundering, fraud and any other unlawful financial activity are prohibited. Do not use the platform to conceal the source, ownership or destination of funds.
• Do not interfere with platform security, attempt unauthorised access, hack systems, crack software or test vulnerabilities without permission.
• Do not use bots, automated scripts, macros, modified clients or other unsuitable software to access the platform or influence gameplay.
• Attempts to bypass, manipulate or exploit the bonus system are prohibited. This includes abusing technical errors, creating duplicate accounts or submitting misleading information to obtain an offer.
• Secret cooperation, collusion, match manipulation and any arrangement with other players that compromises fair play are strictly prohibited.
• Do not create an account with a fake identity or false information. Account details must be accurate and must match the information used for verification and payment checks.
• Do not copy, republish, present as your own or distribute platform content without permission. This includes text, images, software, game materials and other protected content.

CK44 may temporarily suspend or permanently close a member account if these Terms are breached or if another valid account-protection reason applies.

• If an account is closed because of a breach of the Terms, its remaining balance may be withheld or forfeited, subject to the applicable account review.
• A withdrawal request may remain pending until the required KYC (Know Your Customer) verification has been completed.
• You may request account closure at any time. Before closing the account, check any remaining balance and contact support about the applicable return process.
• If there is no login or account transaction for 12 consecutive months, the account may be marked inactive and a monthly inactivity fee may apply. Check the current account terms before leaving an account unused.

Gaming should be treated as entertainment, not as a way to solve financial problems. Set personal limits and only play with money you can afford to lose.

• You can choose how much to deposit each day, week, or month. Set a deposit limit before playing and review it if your spending changes.
• Use the self-exclusion feature to block access to your account for a selected number of days or months. Do not create another account to bypass an exclusion period.
• When a cooling-off period is activated, you will not be able to log in until the selected period ends. Choose the duration carefully before confirming it.
• If you think your gaming, or someone close to you, may be becoming difficult to control, contact support promptly and speak with a trusted family member or friend.

Protecting your personal information is important. CK44 uses security measures to protect submitted information and does not permit personal data to be used outside the purposes described in its privacy terms.

• Registration details, transaction records, and gaming activity may be stored using security and encryption controls. Use a unique password and avoid sharing login or payment details.
• Documents submitted for KYC verification are handled with security controls. Only upload documents through the official CK44 account area and check that the connection and account address are correct.
• Information may need to be disclosed to relevant authorities where required by applicable law, a valid legal request, or an official instruction.
• You may contact CK44 to request access to or deletion of stored personal information, subject to verification, record-retention duties, and other applicable requirements.

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The CK44 platform’s content—including its logo, graphics, software, text, design, and games—belongs to CK44 or its relevant licensors and is protected by intellectual-property rules. Do not copy, distribute, modify, publish, or commercially use this content without prior written permission.

• Using CK44 trademarks or logos without permission is prohibited and may lead to legal action where applicable.
• Reverse engineering, decompiling, disassembling, or attempting to extract the platform’s source code is prohibited.
• Content supplied by game partners may be protected by their own copyrights, trademarks, and other intellectual-property rights. Their terms may also apply when you use those games.

CK44 takes reasonable steps to operate the service, but its liability may be limited in circumstances outside its reasonable control or as otherwise set out in these Terms.

• CK44 is not responsible for loss caused by an internet failure, power interruption, device problem, or another external event beyond its reasonable control.
• If a transaction is delayed, rejected, or cancelled because of bKash, Nagad, a bank, or another payment gateway, resolution may depend on that provider’s records and procedures.
• You are responsible for protecting your password, OTP, PIN, and devices. CK44 may not be responsible for loss caused by phishing, hacking, malware, or credentials disclosed by the user.
• Game outcomes are determined by the relevant game system, including RNG (Random Number Generator) where applicable. CK44 does not manually alter game outcomes, and requests to change a completed result will not be accepted.

CK44 may update these Terms from time to time. Where a significant change requires notice, it may be communicated through the platform or the contact details associated with your account.

• An updated version takes effect from the date stated when it is published on the platform, unless a different effective date is specified.
• If you continue using the platform after an update takes effect, that continued use may be treated as acceptance of the revised Terms. Stop using the service and contact support if you do not agree.
• Review this page periodically so you are aware of the current Terms, account rules, payment conditions, and responsible-gaming options.

Contact CK44 if you have a question, comment, or complaint about these Terms. Support is available through the platform, and you can provide your account details and a clear description of the issue to help with review.

• Email:[email protected]
• Click the chat icon in the lower-right corner of the platform to contact support.
• Response times can vary. For payment or account issues, include the transaction reference, date, amount, and a screenshot with sensitive PINs and passwords hidden.